Beauty Consultant – Chanel

Position : Beauty Consultant

Department : Sales

Reporting to : Retail Development Manager

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the team as a Beauty Consultant.

Purpose of the Role

Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

· Achieve monthly and annual set budgets

· Track counter and individual targets

· Sell and drive sales in order to achieve targets

· Assist in setting up and driving sales at Counter events

· Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

· Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines

· Monitor competitor activity

· Know your in-store ranking

· Ensure that stock is merchandised according to merchandising guidelines

· Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience

· Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

· Uphold and reinforce the Client experience standards

· Build relationships and loyalty with clients

· Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

· Complete daily tracking sheets and submit weekly to RDM

· Complete all progress reports required and submit timeously

· Complete and update client cards for all new and existing clients and file accordingly

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TEAM WORK

· Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events

· Support and assist new team members with onboarding and orientation

· Build relationships with respective retailer to achieve key outputs

COMPETENCIES

· Deciding and Initiating Action

· Working with People

· Relating & Networking

· Adhering to Principles and Values

· Persuading and Influencing

· Planning and Organising

· Delivering Results & Meeting Customer Expectations

· Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

Matric certificate

Previous retail makeup and skincare experience

Certificate in Beauty/Somatology is advantageous